Airtel Hiring TL - Voice Customer Experience For Any Degree For Freshers and Experienced Job In mumbai India Apply Online

About the Company:

                                    

We are a carefree, fiery and quickly developing organization that inhales advancement and endeavors to give an unrivaled encounter to our clients and win them forever.


One in each 24 individuals on this planet is served via Airtel. We are a genuine Indian MNC, working out of 17 nations across Asia and Africa. Here, we put our clients at the core of all that we do. We urge our kin to push limits and develop from talented experts of today to chance taking business visionaries of tomorrow. We enlist individuals from each domain and offer them openings that empower individual and expert development. Here, at the universes third biggest versatile administrator, you will be working with the best personalities in the business, to convey arrangements that genuinely enhance the existences of our clients.


We are continually searching for individuals who are masterminds and practitioners. Individuals with energy, interest and conviction, individuals who are anxious to split away from ordinary jobs and manage responsibilities never done.

 


Company: Airtel
Job Role: TL - Voice Customer Experience
Experience: Freshers
Vacancy: 10+
Qualification: Any Degree
Salary: Not Mentioned
Location: Across Mumbai india
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Apply Mode: (Online)
Start Date: Not Mentioned

 

                                                     


 

Job Description:

                            Building solid coverageNetwork Resolution@85% inside SLA Service Experience and Customer RetentionVol and Invol stir Mobile and FL as AOP

Non Tech issue conclusion according to TATCompliance and Digital Adoption1. Dunning consistence according to strategy - 100%

2. Taking care of oneself reception and Digitization

a) AEH reception @80%

b) Payment through VAN/AEH - 100%

3.AFC and TDS complianceCollections 1. Portable and FL Bad obligations according to AOP (Weightage 20%)

2. Due date Collection-45%

0 - 60 Days assortments 85%

Key Responsibilities

Building solid coverageNetwork Resolution@85% inside SLA Service Experience and Customer RetentionVol and Invol beat Mobile and FL as AOP

Non Tech issue conclusion according to TATCompliance and Digital Adoption1. Dunning consistence according to strategy - 100%

2. Taking care of oneself reception and Digitization

a) AEH reception @80%

b) Payment through VAN/AEH - 100%

3.AFC and TDS complianceCollections 1. Portable and FL Bad obligations according to AOP (Weightage 20%)

2. Due date Collection-45%

0 - 60 Days assortments 85%


Experience and Skills

Building solid coverageNetwork Resolution@85% inside SLA Service Experience and Customer RetentionVol and Invol stir Mobile and FL as AOP

Non Tech issue conclusion according to TATCompliance and Digital Adoption1. Dunning consistence according to strategy - 100%

2. Taking care of oneself reception and Digitization

a) AEH reception @80%

b) Payment through VAN/AEH - 100%

3.AFC and TDS complianceCollections 1. Versatile and FL Bad obligations according to AOP (Weightage 20%)

2. Due date Collection-45%

0 - 60 Days assortments 85%

For Employees

Building solid coverageNetwork Resolution@85% inside SLA Service Experience and Customer RetentionVol and Invol agitate Mobile and FL as AOP

Non Tech issue conclusion according to TATCompliance and Digital Adoption1. Dunning consistence according to strategy - 100%

2. Taking care of oneself reception and Digitization

a) AEH reception @80%

b) Payment through VAN/AEH - 100%

3.AFC and TDS complianceCollections 1. Portable and FL Bad obligations according to AOP (Weightage 20%)

2. Due date Collection-45%

0 - 60 Days assortments 85%

Organization:
Airtel

Assignment:
TL

Experience:
0-34 years

Position Type:
extremely durable

Specialty Unit:
Airtel Business.Mumbai

Area:
MH-Mumbai-Interface Building

Office:
Customer Experience.Direct Accounts

 

 
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