About the Company:
One in each 24 individuals on this planet is served via Airtel. We are a genuine Indian MNC, working out of 17 nations across Asia and Africa. Here, we put our clients at the core of all that we do. We urge our kin to push limits and develop from talented experts of today to chance taking business visionaries of tomorrow. We enlist individuals from each domain and offer them openings that empower individual and expert development. Here, at the universes third biggest versatile administrator, you will be working with the best personalities in the business, to convey arrangements that genuinely enhance the existences of our clients.
We are continually searching for individuals who are masterminds and practitioners. Individuals with energy, interest and conviction, individuals who are anxious to split away from ordinary jobs and manage responsibilities never done.
| Company: | Airtel |
| Job Role: | TL - Voice Customer Experience |
| Experience: | Freshers |
| Vacancy: | 10+ |
| Qualification: | Any Degree |
| Salary: | Not Mentioned |
| Location: | Across Mumbai india |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Start Date: | Not Mentioned |
Job Description:
Building solid coverageNetwork Resolution@85% inside SLA Service Experience and Customer RetentionVol and Invol stir Mobile and FL as AOP
Non Tech issue conclusion according to TATCompliance and Digital Adoption1. Dunning consistence according to strategy - 100%
2. Taking care of oneself reception and Digitization
a) AEH reception @80%
b) Payment through VAN/AEH - 100%
3.AFC and TDS complianceCollections 1. Portable and FL Bad obligations according to AOP (Weightage 20%)
2. Due date Collection-45%
0 - 60 Days assortments 85%
Key Responsibilities
Building solid coverageNetwork Resolution@85% inside SLA Service Experience and Customer RetentionVol and Invol beat Mobile and FL as AOP
Non Tech issue conclusion according to TATCompliance and Digital Adoption1. Dunning consistence according to strategy - 100%
2. Taking care of oneself reception and Digitization
a) AEH reception @80%
b) Payment through VAN/AEH - 100%
3.AFC and TDS complianceCollections 1. Portable and FL Bad obligations according to AOP (Weightage 20%)
2. Due date Collection-45%
0 - 60 Days assortments 85%
Experience and Skills
Building solid coverageNetwork Resolution@85% inside SLA Service Experience and Customer RetentionVol and Invol stir Mobile and FL as AOP
Non Tech issue conclusion according to TATCompliance and Digital Adoption1. Dunning consistence according to strategy - 100%
2. Taking care of oneself reception and Digitization
a) AEH reception @80%
b) Payment through VAN/AEH - 100%
3.AFC and TDS complianceCollections 1. Versatile and FL Bad obligations according to AOP (Weightage 20%)
2. Due date Collection-45%
0 - 60 Days assortments 85%
For Employees
Building solid coverageNetwork Resolution@85% inside SLA Service Experience and Customer RetentionVol and Invol agitate Mobile and FL as AOP
Non Tech issue conclusion according to TATCompliance and Digital Adoption1. Dunning consistence according to strategy - 100%
2. Taking care of oneself reception and Digitization
a) AEH reception @80%
b) Payment through VAN/AEH - 100%
3.AFC and TDS complianceCollections 1. Portable and FL Bad obligations according to AOP (Weightage 20%)
2. Due date Collection-45%
0 - 60 Days assortments 85%
Organization: Airtel
Assignment: TL
Experience: 0-34 years
Position Type: extremely durable
Specialty Unit: Airtel Business.Mumbai
Area: MH-Mumbai-Interface Building
Office: Customer Experience.Direct Accounts
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How to Apply
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