About the Company:
Freshworks makes it fast
and easy for businesses to delight their customers and employees. We do
this by taking a fresh approach to building and delivering
software-as-a-service that’s affordable, quick to implement, and
designed for the end-user. Unlike legacy software, Freshworks builds
tech that works for everyone, making it easy for IT, customer service,
sales, marketers and HR to do their job and delight their customers.
More
than 50,000 companies use Freshworks’ SaaS to enable a better customer
experience (CX, CRM) and employee experience (ITSM, HRSM).
| Company: |
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| Job Role: | Content Specialist |
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| Experience: | Freshers (0 years): | |
| Vacancy: | 15 |
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| Qualification: | BE/BTech, ME/MTech, MBA | |
| Salary: | Not Mentioned | |
| Location: | Chennai, Tamil Nadu, India | |
| Join us on Telegram | Click Here | |
| Apply Mode: | (Online) | |
| Start Date: | Not Mentioned |
Job Description:
About Freshworks
Freshworks makes it quick and simple for organizations to charm their clients and workers. We do this by adopting a new strategy to building and conveying programming that is reasonable, speedy to execute, and intended for the end client. In excess of 50,000 organizations - - from new businesses to public organizations - - all over the planet use Freshworks programming as-a-administration to empower a superior client experience (CRM) and worker experience (ITSM, HRSM).
Settled in San Mateo, California, Freshworks has a committed group working from 13 worldwide areas to serve 50,000+ clients including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.
Freshworks changes the manner in which elite associations team up with clients and collaborators. The suite incorporates Freshdesk (omni-channel client assistance), Freshsales (deals robotization), Freshmarketer (showcasing mechanization), Freshservice (IT administration work area), Freshteam (HR the board framework).
Freshworks has gotten various honors including 2019 Startup of the Year structure Economic Times, #16 positioning on the Forbes' Cloud 100 rundown and #22 on the Battery Ventures/Glassdoor Best Places to Work in 2020. Our set-up of items has likewise been perceived by experts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation.
While Freshworks has had unbelievable natural development in the course of the most recent couple of years, the organization additionally has made designated acquisitions that add basic capacities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation.
Freshworks has brought more than $400 million up in capital and is financed by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More data is accessible at www.Freshworks.com.
At Freshworks, we are making a worldwide working environment that empowers everybody to track down their actual potential, reason and enthusiasm, regardless of their experience, sex, race, sexual direction, religion or identity. We are focused on giving equivalent freedom to all and accept that variety in the work environment makes a more lively, more extravagant workplace that propels the objectives of our representatives, our networks and our business.
Expected set of responsibilities
We're searching for a talented substance author to work with groups across the organization and art significant substance that will instruct our clients and wow our possibilities. Your work will make them mess with slogans on site pages, composing blog entries for highlight declarations, assembling thought initiative posts for visitor distributions, drawing instructive insurance, outlining scripts for include recordings, building introductions to more readily clarify highlights, and so forth Your activities will be your own to run, with complete artistic liberty, however your substance should line up with brand rules. You will likewise carry out and support consistence with Freshworks consistence and data security processes.
Obligations:
- Create, compose and convey enticing duplicate for the site, email promoting efforts, deals security, recordings, and web journals
- Fabricate and run a publication schedule; arrange with other substance crafters to guarantee norms
- Guaranteeing SEO best practices across the site, blog, and insurances.
- Measure affect and perform investigation to work on basic measurements.
- Assist with confinement of cycle and content to guarantee consistency across districts
- Audit and carry out process changes to drive functional greatness
- Capabilities
- Four year college education in English, correspondences, phonetics, or related field (Master's certificate, an or more)
- Educated with the capacity to clarify complex specialized issues in a basic way without utilizing language
- Superb tender loving care and capacity to perform various tasks undertakings and expectations
- Affirmed experience working with cutoff times to convey excellent result in a limited capacity to focus time
Extra Information
- - Earlier work insight in SaaS item organizations in areas applicable to Freshworks' set-up of items.
- - A demonstrated history of consistency in overachieving targets.
- At Freshworks, we are making a worldwide work environment that empowers everybody to track down their actual potential, reason, and energy regardless of their experience, sex, race, sexual direction, religion and nationality. We are focused on giving equivalent freedom to all and accept that variety in the working environment makes a more energetic, more extravagant workplace that propels the objectives of our representatives, networks and the business.
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