- HDFC Bank is one of India's driving private banks and was quick to get an endorsement from the Reserve Bank of India (RBI) to set up a private area bank in 1994.
- Today, HDFC Bank has a financial organization of 5,608 branches and 16,087 ATMs in 2,902 urban communities/towns.
| Company: | HDFC BANK |
| Job Role: | RBB-Branch Mgr |
| Experience: | Freshers (0 To 3 years): |
| Vacancy: | 8+ |
| Qualification: | NA |
| Salary: | ₹ 8.2 Lakhs per year |
| Location: | Kota, Rajasthan, India |
| Join us on Telegram | Click Here |
| Apply Mode: | (Online) |
| Start Date: | 23/02/2022 |
Job Description:
★An Achievement of Business Targets: 1 Achievement of Income and contribution targets
2 Achievement of Incremental Current Account & Saving Account targets
☆3 Cost to Income Ratio benchmark
★ 4 Cross Sell Products like Demat, Credit Cards, Mutual Funds, Insurance, Investment Advisory, and Assets, etc
☆5 Ensuring Portfolio Growth
★6 Ensuring Cross-Sell Ratio B Program / Channel Management:
☆1 Managed program(Wherever Applicable)
★2 Ensuring Revenue generating roles Channel overall target achievement (Wherever Applicable) 3 Ensuring HNW Portfolio Management and customer service (Wherever Applicable)
☆4 Ensuring achievement of cross sell Ratio C Complains and Customer Management:
★1 Ensure all components of the branch sales model function as per design and regulatory compliance
☆2 Complaints Handling
★ 3 Process adherence (Sales/Audit/RISK/Operation)
☆ 4 BRM - SQ rating
★ 5 Targeted growth of existing portfolio
☆6 Attrition Control as confirmed for portfolio growth
7 Percentage of depleted accounts
☆ 8 TAT delays
★9 Effective resolution of complaints from Next Step & Talisma Review and resolution of offsite ATM complaints
☆10 Organising customer meets to solicit feedback on service and products
1★1 Mystery Shopping Ratings
☆ 12 Ensuring Contact Ratio
★13 Ensuring Cross-Sell Ratio
☆14 Review of all CRM and ensuring adherence and TAT D People Management:
★1 Staff Turnover
☆2 Staff Motivation and morale
★3 Training - staff is exposed to skill-based, product knowledge-based training
☆4 Productivity of Coex/LSE on CASA/Demat/Credit Cards (A)
★5 Operational knowledge-based training
☆ 6 Staff productivity management E Review and Control:
★1 Review vault /Vault& Key register, Monitor Physical verification of cash (Periodic)
☆2 Audit Rating
★3 No frauds / Operational Errors
☆4 Review Suspense & Dummy accounts
★5 Ensure compliance with Banking rules, Regulations & Procedures
☆ 6 Periodic review of progress vs objectives
★ 7 Ensure clarity of Business objectives among staff
☆8 Adherence of sales process F Competency: Execution Excellence:
★1 Planning
☆2 Continuous improvement
★3 Quality Result
☆4 Business Knowledge Managing people & Relationships:
★1 Collaboration
☆2 Customer delight
★ 3 Promoting HDFC Values
☆4 Coaching
★5 Conflict Resolution Personal Effectiveness:
☆1 Ownership
★2 Feedback and Active listening
☆3 Clarity of expression
★4 Analytical Ability
☆5 Influencing
6 Decision-Making G Assignment of Work: Liaison with external customers, retail marketing, audit, IT, product development group, retail operations, clearing, currency chest, ATM vendors, other functional heads on case to case basis, and RBI officials
Required Skills :
1. Strategic Vision
2. Business Understanding
3. Planning & Organizing
4. Initiative
5. Decision Making
6. Numerical and Analytical Ability
7. Accuracy
8. Develop Subordinates and team
9. Communication 1
10. Response Time 1
11. Sales / Marketing skills
12. Interpersonal skills
13. Hands on approach
14. Aggressive
15. Listening skills
16. Ability to work under pressure
17. Team Player
18. Confidence
19. Adaptability
20. Influencing skills
21. Monitoring skills
22. Implementing skills
23. Mentoring
Qualification:
NA
Join Our WhatsApp Groups Click Here
How to Apply
Click on the Below link, it will redirect you to the source Page and apply there
APPLY NOW :CLICK HERE
Note: If you are facing any issues while applying jobs, please let us know by commenting below. We will solve your issue as soon as possible, Advice not to share card details pay anyone ,and be aware from those types of traps
28 Important What's App and Telegram Groups for Freshers and Experienced Professionals and Job Seekers
join our groups and get a dream jobs opportunities
Post a Comment