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Company: | Audi |
Job Role: | Customer Care Agent |
Experience: | Freshers |
Vacancy: | 15+ |
Qualification: | BE/BTech, ME/MTech, MBA |
Salary: | €28809 Per Year |
Location: | postland Germany |
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Apply Mode: | (Online) |
Start Date: | 12/09/2022 |
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Job Description:
To be filled:
Immediately
Work Environment
Job Purpose/Role
- Service-oriented and complex - your area of responsibility is diverse.
- Answering complex verbal and written customer inquiries as well as emergency calls from the Audi brand
- Entry and maintenance of customer master data in our customer databases
- Processing of customer correspondence with the help of form letters and individual letters
- Cooperation with all relevant internal and external specialist departments of Audi Customer Service Germany to ensure correct and timely processing of the transaction
Key requirements/skills/experience :
- You know what is important - your profile is the proof.
- Completed vocational training or professional experience in customer service
- High customer and service orientation, a friendly and personable demeanor and very good communication skills
- Confident handling of common MS Office applications
- English language skills are desirable
- Flexibility and a willingness to work in shifts
- Your benefits
- Your prospects are excellent - benefit from our additional services.
- Take advantage of our attractive social benefits, such as a company pension scheme
- Your health is important to us - benefit from exemptions for the offers of our health management
- Our job ticket makes our central location and the good transport connections even more attractive
- Free drinks and a changing range of fruit are a matter of course for us
- We embrace diversity, actively encourage inclusion and create an environment that fosters each employee's individuality in the interests of the company.
additional information :
This position is available at Audi Interaction GmbH in Potsdam .Generally all positions can be worked part time.
Reference code: CCW-PO-86184Questions answered by
Ms. Betty-Anna Zinkeby calling
+49-331-6003-2771
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